IsabellaMAccessories

Isabella May Accessories - luxury bridal accessories.

Edinburgh, United Kingdom

Announcement    I create luxury handmade bridal accessories and specialise in bespoke pieces designed to match a brides wedding dress. Each item is handmade to order in my studio in Edinburgh, Scotland. I use only the finest quality materials to create each of my designs. I'm always making something new so check out my Instagram page @IsabellaMayAccessories to see my latest creation.

Take a look at some of my signature pieces in my collections or get in touch if you'd prefer something a little more unique! I also offer a 'something blue' service where I can add a touch of blue to your chosen hair accessory, get in touch for more information.

Announcement

Last updated on Feb 25, 2024

I create luxury handmade bridal accessories and specialise in bespoke pieces designed to match a brides wedding dress. Each item is handmade to order in my studio in Edinburgh, Scotland. I use only the finest quality materials to create each of my designs. I'm always making something new so check out my Instagram page @IsabellaMayAccessories to see my latest creation.

Take a look at some of my signature pieces in my collections or get in touch if you'd prefer something a little more unique! I also offer a 'something blue' service where I can add a touch of blue to your chosen hair accessory, get in touch for more information.

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Kelsey Hookham

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Kelsey Hookham

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About IsabellaMAccessories

Sales 113
On Etsy since 2012

💗 Imperfectly Perfect Unique Accessories💗

Shop members

  • Kelsey

    Owner, Designer, Maker

    I love to design, create and handcraft each and every single Isabella May Accessory.

Shop policies

Last updated on April 29, 2022
Hello and Thank you for stopping by the Isabella May Etsy Shop!

I specialise in luxury handmade bridal accessories. Each item is handmade to order in my studio in Edinburgh, Scotland, using only the finest quality materials. I'm always making something new so check out my Instagram page @IsabellaMayAccessories to see our latest creation.

Please do not hesitate to ask for help with your order, I'm always happy to help!

Like one of my designs but fancy something a little more unique? Get in touch for a bespoke accessory!

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

PAYMENT

We accept payment using Etsy Payments, which allows a variety of payment options, including MasterCard, VISA, American Express, Paypal, and Apple Pay.

Payment must be received prior to shipping of items.

SALE ITEMS ARE NON-RETURNABLE/REFUNDABLE

CANCELLATION

Orders can be cancelled within 24 hours of purchase. Please message me if you have any problems or concerns.

Shipping

PRODUCTION

Each of our items are handmade to order in my Edinburgh studio. You can expect to receive your order within 2-3 weeks (this may be a little longer for International orders due to delivery times). If you need your order sooner please message me and I will do my best to accommodate.

If you would like to customise your accessory in anyway or have any questions regarding your order please get in touch.

PACKAGING

All items are lovingly packaged in a bespoke Isabella May box so that they arrive to you safely and can be treasured for years to come.

DELIVERY

All items are shipped with Royal Mail.

UK orders will be shipped using Royal Mail Special Delivery Tracked, for next day delivery.

International orders will be shipped using Royal Mail International Tracked & Signed, for delivery within 5-7 working days. International orders may also incur additional customs and import taxes. Please note we have no control over how long your customs department may hold your package.

Please check the shipping address is correct as Isabella May Jewellery will not be held responsible for any customer errors in the shipping address. I'll be in touch when your order has shipped to provide you with tracking details.

LOST PACKAGES

Though rare, packages can get lost. We use tracked delivery to try and minimise this.

For UK deliveries please allow up to 5 working days after the due date.
For International deliveries please allow up to 25 days after the due date.

If your items still have not arrived within these time frames please get in touch with us to remedy the problem.

Additional policies and FAQs

CUSTOM ORDERS

If you would like to customise an order or an original bespoke design please get in touch and we can discuss ideas and put together a custom order.

Processing time for custom orders may vary, but we can provide an accurate dispatch date once the design concept is finalised.

Please note custom and bespoke orders are non-returnable.

WHOLESALE

If you would like to stock Isabella May products in your store please contact us to discuss wholesale prices.